Complete maintenance cover takes away the risk of unplanned and potentially espensive maintenance expenses, one fixed monthly fee gaurantees you complete peace of mind. Routine services and tyre costs are just 2 elemtents included to ensure you are mobile all year round.
If your car starts to make a strange noise or if you have a general question regarding your vehicle you can call our 24hr helpline for advice.
As a benefit for having a "Motion" maintenance contract with Regal, you are provided with a 24 hr dedicated service which is manned by our UK based staff, who are ready to respond immediately to your needs. Our staff have many years of technical experience and are professionally qualified in their own field in order to maintain a high level of personal service.
At the heart of the service is a sophisticated computer system, which draws on motor manufacturer information and technical trade databases which provide invaluable data on every make and model of vehicles on UK roads.
Our Accident Management service covers both fault and non-fault accidents with a 24/7, 365 days a year incident response line.
After your call, our Accident Management partner will arrange for your vehicle to be recovered and taken to an approved garage for a review of the damage and for repair. Our partner has access to a nationwide network of BS-10125 approved repairers who work to agreed labour rates and part discounts. They also have in-house ATA / VDA Qualified Engineers who review estimates to ensure true and fair damage costs.
While your car is in for repair they will provide you with a courtesy car, free of charge, and will contact the relevant insurance companies on your behalf to settle any claims. They’ll also provide free legal assistance if you are not at fault. As an added bonus, our partner also has a high value of delegated authority with a number of large insurers which in turn will help to minimise downtime and overall claim costs.
Whether it’s going to an important business meeting, a social engagement or picking the kids up from school, a breakdown in any vehicle is unpleasant, time consuming and costly!
Breakdown Assistance comes included with a "Motion" maintenance contract. If your vehicle breaks down anywhere in the UK, including at your home, then simply give us a call and we’ll arrange for a reputable breakdown company, such as the AA, to attend to the vehicle 24/7. The main aim of this will be to fix the vehicle by the roadside, if this is not possible the vehicle will be towed to a local approved garage for repair.
By taking out a "Motion" maintenance contract with Regal, the vehicles servicing, maintenance and MOT testing costs will be covered for the duration of the contract, providing gauranteed peace of mind.
When a vehicle’s service light appears or when the vehicle manufacturers guidelines indicate that a service or MOT is due, all you are required to do is to contact us to let us know and we’ll do the rest.
We’ll find the closest approved garage to your work or home address, which ever you prefer, and we’ll arrange (subject to availability) the collection and delivery of the vehicle or a courtesy car. Regal will authorise any work proposed by the garage and if any repairs are needed, which fall outside of the contract, the pre-negotiated prices will be passed to you before any work is completed, allowing you to remain in control of any extra costs which may occur.
As part of the vehicle’s service, the maintenance contract will cover items such as:
* Checking the engine oil and replacing / topping up if required
* Brake pads and discs
* Fuel, oil, air and pollen filters
* Spark plugs
* Topping up Adblue
* Checking and topping up fluids such as brake fluid, engine coolant and windscreen washer fluid
* General servicing vehicle checks including testing the battery, checking the suspension system and tyres - Resetting the service light
At Regal we work with a wide range of approved BOSCH and main dealer service centres across the UK who, subject to availability, can collect and deliver the vehicle or can provide the driver with a free courtesy vehicle while their vehicle is in the garage.
Tyres play a crucial role in vehicle safety which should not be compromised. Due to this vehicle tyres are covered by our maintenance contracts.
If at any time, during the contract period, the vehicles tyres need replacing because the tread depth is worn to 2mm or less (fair wear and tear), or if the tyre suffers a puncture they will be repaired or replaced, free of charge.
Premium branded tyres are fitted to ensure quality, safety and longer life.
Simply take their vehicle to your local National Tyre or Kwikfit centre and show their driver card which would have been posted to them. After inspecting the vehicle’s tyres, the tyre centre will then contact Regal for authorisation and will replace the tyres if authorised to do so.
Any sidewall damage or requests for the purchase and/or fitting of winter tyres is not included and will not be authorised.
Alloy wheel replacements/repairs are not covered.
For the duration of the maintenance contract, if the vehicle develops any faults which fall under the vehicles warranty we’ll happily deal with the warranty claim on tyour behalf. Simply give us a call and we’ll do the rest.
When a vehicle is ready to be returned to the lease company, Regal can arrange for a de-fleet inspector to inspect the vehicle and advise on anything which may need to be repaired. Our de-fleeting partner will also provide you with a quote for any work which is recommended. This is to help avoid any further (any usually more expensive) costs which may be imposed if the vehicle is not returned in the expected condition.
The cost of the inspection, to those who take out a "Motion" maintenance contract, is free as long as any work which is recommended is carried out by our de-fleeting partner. If however you do not wish to have the recommended work completed, there will be a fee of just £50 to cover the inspection cost.
Vehicles are serviced and maintained through the manufacturers network of approved dealerships and service centers. Alternatively vehicles can be serviced and maintained through our network of BOSCH garages nationwide which use OEM parts and genuine manufacturing parts.
Once manufacturers warranty expires your Motion Maintenance Contract will cover warranty repair work for the fourth and fifth year.
Tyres are provided by National Tyre and Autocare Centre’s nationwide.